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For you, our service begins even before you ask us for support, with digitalization and predictive maintenance. We use data-driven tools to identify the possible need for action at an early stage and to act proactively.

“We love a challenge and our goal is always to deliver a solution that is optimized, efficient, and correct for each unique application.  Sometimes the customer already has a specific solution, but more often we work in collaboration with the customer to help develop a solution together.

"The experience, versatility, and passion we offer through our team and global network allows us to develop and manufacture high-quality solutions right in Cazenovia, NY.” 

Matt Voorhees, Mechanical Design Manager



Whether you need maintenance, servicing, elimination of potential problems, further process optimization, or replacement parts – we take care of it. You can always rely on our services!

MARQ4 Automation's basic principle is that we are there for you – from the start of the project, to beyond implementation of your assembly line and testing system. You can rely on your personal contact person in every phase of the project, and our service technicians are quick to respond. We will be happy to develop a custom maintenance and service agreement with you for the future.

MARQ4 Automation


  • Emergency Hotline
  • Global service presence
  • Spare parts management
  • Preventive and predictive maintenance
  • On-site analysis and plant optimization
  • Maintenance, servicing
  • Production support
  • Retrofit and modernization
  • Training and education
  • Plant descriptions and manuals

Customer Service

Our service staff will provide you with competent advice or coordinate the service visit to your site quickly and without complications.

John Ryan Sales Manager